Terms & Policies

This section provides the essential terms, policies, and legal information that govern the use of the Eleggia website and the services presented within it. All details, conditions, and guidelines below exist to ensure clarity, transparency, and trust for every user.

The availability of departures, programs, and prices shown on the Eleggia website or shared in personalized proposals is limited and may change without prior notice. All values include applicable government taxes. Prices are only guaranteed once the deposit is received. Unless stated otherwise, the price of land packages includes only the items listed as “included” in the service itinerary. Prices do not cover airport taxes, transport to or from the airport, visas, tips, or any damages. Eleggia is not responsible for belongings left in vehicles, nor for excess baggage or baggage that cannot be transported due to lack of prior information.

Eleggia may adjust or cancel trips if circumstances require. As a digital platform and travel facilitator, Eleggia does not own or operate the suppliers, entities, equipment, or personnel that carry out the services displayed on the website. For this reason, Eleggia cannot be held responsible for personal injury, death, property damage, or any losses, delays, inconveniences, or irregularities caused by acts, errors, or omissions of suppliers or third parties, including equipment failures or unforeseen incidents.

Changes to bookings may incur a revision fee. Cancellations may result in supplier-imposed penalties, which vary according to the timing of cancellation. Documentation such as passports, visas, and travel authorizations is the responsibility of each traveler. Eleggia strongly recommends obtaining comprehensive travel insurance, as we do not assume responsibility for loss, damage, theft, or mishandling of luggage by third parties.

Service providers may modify itineraries, substitute accommodations, or adjust plans when necessary for operational or safety reasons. Museum visits and third-party activities may change due to closures, holidays, or unforeseen circumstances. Eleggia is not responsible for airline issues such as overbooking or denied boarding.

All information displayed on the Eleggia website is provided with care. However, occasional errors or omissions may occur. Eleggia reserves the right to correct any information, including billing errors, and travelers are responsible for ensuring accurate payment. If any part of these terms is deemed invalid, the remaining provisions will continue to apply.1

This section provides the essential terms, policies, and legal information that govern the use of the Eleggia website and the services presented within it. All details, conditions, and guidelines below exist to ensure clarity, transparency, and trust for every user.

The availability of departures, programs, and prices shown on the Eleggia website or shared in personalized proposals is limited and may change without prior notice. All values include applicable government taxes. Prices are only guaranteed once the deposit is received. Unless stated otherwise, the price of land packages includes only the items listed as “included” in the service itinerary. Prices do not cover airport taxes, transport to or from the airport, visas, tips, or any damages. Eleggia is not responsible for belongings left in vehicles, nor for excess baggage or baggage that cannot be transported due to lack of prior information.

Eleggia may adjust or cancel trips if circumstances require. As a digital platform and travel facilitator, Eleggia does not own or operate the suppliers, entities, equipment, or personnel that carry out the services displayed on the website. For this reason, Eleggia cannot be held responsible for personal injury, death, property damage, or any losses, delays, inconveniences, or irregularities caused by acts, errors, or omissions of suppliers or third parties, including equipment failures or unforeseen incidents.

Changes to bookings may incur a revision fee. Cancellations may result in supplier-imposed penalties, which vary according to the timing of cancellation. Documentation such as passports, visas, and travel authorizations is the responsibility of each traveler. Eleggia strongly recommends obtaining comprehensive travel insurance, as we do not assume responsibility for loss, damage, theft, or mishandling of luggage by third parties.

Service providers may modify itineraries, substitute accommodations, or adjust plans when necessary for operational or safety reasons. Museum visits and third-party activities may change due to closures, holidays, or unforeseen circumstances. Eleggia is not responsible for airline issues such as overbooking or denied boarding.

All information displayed on the Eleggia website is provided with care. However, occasional errors or omissions may occur. Eleggia reserves the right to correct any information, including billing errors, and travelers are responsible for ensuring accurate payment. If any part of these terms is deemed invalid, the remaining provisions will continue to apply.2

This section provides the essential terms, policies, and legal information that govern the use of the Eleggia website and the services presented within it. All details, conditions, and guidelines below exist to ensure clarity, transparency, and trust for every user.

The availability of departures, programs, and prices shown on the Eleggia website or shared in personalized proposals is limited and may change without prior notice. All values include applicable government taxes. Prices are only guaranteed once the deposit is received. Unless stated otherwise, the price of land packages includes only the items listed as “included” in the service itinerary. Prices do not cover airport taxes, transport to or from the airport, visas, tips, or any damages. Eleggia is not responsible for belongings left in vehicles, nor for excess baggage or baggage that cannot be transported due to lack of prior information.

Eleggia may adjust or cancel trips if circumstances require. As a digital platform and travel facilitator, Eleggia does not own or operate the suppliers, entities, equipment, or personnel that carry out the services displayed on the website. For this reason, Eleggia cannot be held responsible for personal injury, death, property damage, or any losses, delays, inconveniences, or irregularities caused by acts, errors, or omissions of suppliers or third parties, including equipment failures or unforeseen incidents.

Changes to bookings may incur a revision fee. Cancellations may result in supplier-imposed penalties, which vary according to the timing of cancellation. Documentation such as passports, visas, and travel authorizations is the responsibility of each traveler. Eleggia strongly recommends obtaining comprehensive travel insurance, as we do not assume responsibility for loss, damage, theft, or mishandling of luggage by third parties.

Service providers may modify itineraries, substitute accommodations, or adjust plans when necessary for operational or safety reasons. Museum visits and third-party activities may change due to closures, holidays, or unforeseen circumstances. Eleggia is not responsible for airline issues such as overbooking or denied boarding.

All information displayed on the Eleggia website is provided with care. However, occasional errors or omissions may occur. Eleggia reserves the right to correct any information, including billing errors, and travelers are responsible for ensuring accurate payment. If any part of these terms is deemed invalid, the remaining provisions will continue to apply.3